Shipping & Returns

Shipping

Please allow for up to 2 business days to process and ship out your order. Shipping is FREE on orders over $75 in the Continental US

International Shipping: Shipping rate and other import costs for international shipments are calculated during checkout. Please proceed to checkout and enter your information to see what your costs will be.

Fast Shipping Options:  Elect into 2 day shipping at checkout for faster delivery

Refunds

For refunds before item ships – we refund full shipping costs, dutys and taxes and purchase price.

For refunds or returns after item ships – we refund the purchase price only

Returns

No question asked 15-day money back guarantee for all paddles purchased from our official site volair.com. Just pay shipping back.

Licensed collaboration paddle returns are only accepted on new, unopened paddles. 

We have a 180-day warranty against all manufacturer defects.

This does not cover any:
  • Normal wear and tear
  • Paddle abuse or making contact with objects besides a pickleball
  • Modifications to the paddle
You must be the original purchaser to claim the warranty.

Any promotional items received with a purchase must be returned along with the purchased items when initiating a return.

Please include a note with your order number in the return packaging and send to:

C/O Volair Pickleball
8374 North 4000E Road
Manteno, IL 60950

When we receive the paddle and accessories back, we will process your refund. Expect 2-3 business days for processing returns.


Please reach out to support@volair.com if you have any questions!