FAQs 

Shipping

Paddles are in hand and ready to ship. Please allow for up to 2 business days to process/ ship out your order.

Returns

No question asked 15-day money back guarantee for all paddles purchased from our official site volair.com. Just pay shipping back.

Licensed collaboration paddle returns are only accepted on new, unopened paddles.

For more details visit our Shipping & Returns page.

We have a 180-day warranty against all manufacturer defects.

This does not cover any:
- normal wear and tear
- Paddle abuse or making contact with objects besides a pickleball
- Modifications to the paddle

You must be the original purchaser to claim the warranty.

General Questions

Yes, we are on the USA Pickleball-approved paddle list.